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Cancellation & No-Show Policy

Cancellations and rescheduling

We understand that plans can change. Please cancel or reschedule your appointment at least 24 hours before your scheduled appointment time. Appointments missed without notice and appointments canceled or rescheduled with less than 24 hours’ notice are subject to a $25 fee. The fee will be added to your account and must be paid before your next appointment.

Medication-related programs

For medication-related programs, outstanding appointment fees must also be resolved before the next routine medication refill/order is processed, subject to applicable clinical and provider requirements.

Late arrivals

If you are more than 10 minutes late, your appointment may need to be rescheduled. If we are unable to accommodate the appointment because of the late arrival, it may be treated as a late cancellation and the $25 fee may apply.

Effective Date: 10/08/2026

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9070 Peridot Parkway, Stockbridge, GA 30281

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