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Dyvine Medical & Wellness (DMW)

Dyvine Medical & Wellness (“DMW,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us. This policy explains how we collect, use, store, and safeguard consumer information when interacting with our services, website, and wellness programs.

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Information We Collect

We may collect personal information necessary to provide wellness coordination and administrative support, including:

• Name, contact details, and demographic information
• Appointment and scheduling information
• Wellness intake responses and lifestyle information voluntarily provided
• Payment and billing details processed through secure third-party platforms
• Communication records related to service coordination

DMW only collects information reasonably necessary to deliver services and improve client experience.

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How Information Is Used

Consumer information may be used to:

• Schedule and coordinate appointments
• Provide wellness education and pathway support
• Communicate service updates and reminders
• Facilitate provider coordination when requested
• Process payments and administrative transactions
• Improve website functionality and user experience

Information is never sold or shared for unrelated marketing purposes.

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Medical & Provider Information

DMW does not provide medical diagnosis, treatment, or prescription services.
Any clinical information shared with licensed providers is handled directly by those providers and subject to their independent privacy practices.

DMW only facilitates coordination and does not store or manage medical records beyond administrative intake information.

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Information Sharing

We may share limited information with trusted third parties only when necessary for:

• Appointment scheduling systems
• Payment processing platforms
• Licensed providers (when authorized by the client)
• Partner pharmacies for order fulfillment coordination

All partners are expected to maintain appropriate security and confidentiality safeguards.

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Data Security

DMW uses reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. While no system can guarantee absolute security, we continuously work to protect consumer data using industry-standard practices.

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Client Rights

Clients may request to:

• Update or correct personal information
• Request deletion of non-required data
• Opt out of non-essential communications
• Ask questions regarding data handling practices

Requests may be submitted using the contact information below.

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Cookies & Website Analytics

Our website may use cookies and analytics tools to enhance functionality, understand visitor behavior, and improve performance. These tools do not collect sensitive medical information.

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Policy Updates

DMW reserves the right to update this policy as services and regulatory expectations evolve. Updated versions will be posted on the website with the effective date.

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Contact Information

For privacy questions or requests:

Dyvine Medical & Wellness
📞 470-726-2059
🌐 www.dyvinewellness.com
📧 info@dyvinewellness.com