Mobile Phlebotomy

Cancellation Policy

Testing & Services Booking Policy DRUG TESTING, DNA TESTING & GENDER REVEAL Drug testing purchases are nonrefundable. DNA testing purchases (including GX DNA programs) are nonrefundable. Gender Reveal DNA (SneakPeek or Peekaboo): A refund/guarantee request may apply only if the baby is ultimately born the opposite gender from the reported result. The request must be submitted to the testing company that performed the test, either SneakPeek or Peekaboo, according to that company’s applicable guarantee/refund process. Any guarantee refund is subject to that company’s review and terms. Drug and DNA testing appointments missed without notice or canceled/rescheduled with less than 24 hours’ notice are subject to a $25 fee, as described in our Cancellation & No-Show Policy. OTHER TESTING & SERVICES Applies to TB QuantiFERON, phlebotomy/lab collections (including mobile), fingerprinting, background checks, I-9 verification, notary, apostille, Breath Alcohol Screening and after-hours/weekend service fees. • A refund may be available if you cancel more than 24 hours before the appointment, provided DMW has not already incurred a third-party cost, ordered or initiated the test/service, submitted a background check, begun processing documents, or otherwise started fulfillment. • Once DMW has incurred a nonrecoverable third-party cost or begun processing/fulfillment, that portion is nonrefundable. • Cancellations made within 24 hours of the appointment are nonrefundable. • No-shows are nonrefundable. • One reschedule is allowed if requested more than 24 hours before the scheduled appointment. • If DMW cancels the appointment/service, you may choose a refund or reschedule where applicable. HOW TO CANCEL OR RESCHEDULE Online cancellation and rescheduling are not available for these services. To cancel or request your one reschedule, contact us at 470-726-2059 or info@dyvinewellness.com. Full policy: www.dyvinewellness.com/testing-services-refund-policy

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